Contact our friendly customer care team
Contact our friendly customer care team
We'd love to hear from you - get in touch!
Send us a message
Contact us directly by sending us a message for personalised support.
Have a question?
We’re here to make your furniture journey as smooth as that comfy sofa you’ve got your eye on. Got a question, a concern, or just want to chat about scatter cushions? You’ve come to the right place! Our team is ready to assist with a smile, whether you need help with an order, advice on assembly, or just a friendly voice to confirm that, yes, your new chair will look fabulous - consider us your go-to support squad.
Reach out - we're ready to assist
Contact
0800 038 5355
Customer support hours
Mon-Fri: 8:00 AM - 16:00
Frequently Asked Questions
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You can track your order by logging into your account on our website and selecting the "Order History" option. You will be able to see the status of your order and any tracking information available.
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To cancel your online order, please email us at [email protected] with your order reference and a request to cancel. We will process your cancellation as soon as possible.
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Our standard 28-day return policy applies to all products. To initiate a return, contact our customer care team with your order number and reason for return. We will guide you through the process.
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Leekes' furniture warranties cover manufacturing defects for a specified period. For more detailed information on what is covered, please refer to the warranty documentation provided with your purchase or contact our customer care team.
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Please check the store locator page on our website.
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We accept various payment methods including credit/debit cards and finance options. For detailed information, please visit our payment options page.
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Yes, you can return your online order to any of our stores. Please bring your order confirmation and the item you wish to return.
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We offer various delivery options to suit your needs. You can choose standard delivery, next day delivery, or click & collect from our stores. More details are available on our delivery information page.